Contact

Get in touch

Especially if we have got something wrong. Corrections are the most useful mail this site receives.

Or just email

One address for everything. There is no phone line and no mailing address to give you — Basket & Blade is a publishing site operated by Type 5 Marketing LLC, with no storefront and no premises.

What gets answered fastest

Corrections.If a specification here is out of date, a warranty term has changed, or a figure does not match the manufacturer’s own document, tell us and include the link. We fix verified errors within seven days and date the correction on the page, per our editorial policy.

Safety issues. Anything about blending hot liquid jumps the queue.

What we cannot help with

We are not a retailer and we are not a manufacturer, so we cannot help with an order, a return, a repair or a warranty claim — those go to whoever sold you the machine, or to the brand. We also cannot tell you whether a specific blender will survive a specific job, because we have not used it. What we can and cannot say is set out here.

Pitches

We do not accept sponsored posts, paid placements, guest posts or free products. That is a standing rule rather than a negotiating position.